- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- https://www.hpe.com/au/
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Essential - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- Remote Diagnosis
- New Releases Update
- Visual Remote Guidance
- Service Response Time
- 4 Hour - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 5 Year
- Product Supported
- HPE Q2R18A, Q2R18AR, Q2R18B, Q2R18BR, Q2R19A, Q2R19AR, Q2R19B, Q2R19BR, Q2R20A, Q2R20AR, Q2R20B, Q2R20BR, Q2R21A, Q2R21AR, Q2R21B, Q2R21BR, Q2R22A, Q2R22AR, Q2R22B, Q2R22BR